Shipping policy

U.S.:  Free express shipping on orders over $125 before tax (subtotal). Free standard shipping on orders over USD $75 before tax (subtotal).

Mexico: Free express shipping on orders over $180 (USD) before tax (subtotal). Free standard shipping on orders above $150 (USD) before tax (subtotal).

Canada: Free shipping on orders over $150 (CAD) before tax (subtotal).

Germany: Free express shipping on orders over €160. Free standard shipping on orders over €90.

EU: Free shipping on orders over €150 (Euro-zone, except for some Spanish provinces), and $160 for non-Euro countries.

UK: Free express shipping on orders over £135. Free shipping on orders over £80.

Australia: Free express shipping on orders over $199 (AUD).

Denmark: Free shipping on orders over 700 (DKK)

All other contries: Please check shipping price on the checkout page.

A tracking number is provided as soon as your goggles have been produced and have been dispatched from our production facility.

Customs are cleared for international orders and all appropriate taxes are prepaid. No annoying surprises when receiving the order.

Production time

Please allow 5 days for production of your custom goggles in addition to the shipping times below. During busy periods, such as holidays and sales, production may take a few extra days.

Delivery times

Shipping times are counted from the date your order is dispatched from our production facility.

U.S

• Standard shipping: 6 business days from initial shipment date

• Express shipping: 2-3 business days from initial shipment date
  
  

Germany

Times mentioned below are only for shipping. Please allow an additional 5 days for production of your custom goggles. In peak times around the holidays or sales, for example, we might take a few extra days to get all orders made to perfection.

• Standard shipping: 5-7 days

• Express shipping: 2-3 days

Delivery time: Denmark

Times mentioned below are only for shipping. Please allow an additional 5 days for production of your custom goggles. In peak times around the holidays or sales, for example, we might take a few extra days to get all orders made to perfection.

• Standard shipping: 3-7 days

Delivery time: International

Times mentioned below are only for shipping. Please allow an additional 5 days for production of your custom goggles. In peak times around the holidays or sales, for example, we might take a few extra days to get all orders made to perfection.

• -Standard shipping: 5-21 business days from initial shipment date. 

• Express shipping (when available): 3-7 business days from initial shipment date.

Customs and duties for international orders

Any applicable sales taxes and customs will be included in your purchasing price. This makes it hassle free for you, but also ensures that your goggles reach you in the fastest possible way.

If you, for some reason, are charged again by your local tax office, please reach out to us so we can refund you immediately on CONTACT@THEMAGIC5.COM

Track your package

To track your package, please click here to access DHL’s tracking application.

NOTE

When your goggles are produced you will receive a tracking number in an email. Please allow 48H for the tracking number to be activated with DHL. When your package has been delivered you will receive a confirmed delivery email from us. If you believe there’s a problem or delay with the delivery, please contact DHL’s customer service. If DHL could not help you solve your issue, please contact our customer service at CONTACT@THEMAGIC5.COM