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title: FAQ | Help Center
description: Frequently asked questions
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2. [FAQ](https://helpdesk.themagic5.com/knowledge/faq)

# FAQ

 Frequently asked questions

- [What if my goggles don't fit perfectly?](https://helpdesk.themagic5.com/knowledge/what-if-the-goggles-dont-fit-perfectly-1)
- [Scanning instructions](https://helpdesk.themagic5.com/knowledge/scanning-instructions-1)
- [Delivery time](https://helpdesk.themagic5.com/knowledge/delivery-time-1)
- [Return and refund policy](https://helpdesk.themagic5.com/knowledge/return-and-refund-policy-1)
- [How should I wear my goggles?](https://helpdesk.themagic5.com/knowledge/how-do-you-fit-the-goggles-1)
- [Information about our anti-fog spray](https://helpdesk.themagic5.com/knowledge/information-about-our-anti-fog-spray-)
- [Which color should I choose?](https://helpdesk.themagic5.com/knowledge/color-choice-1)
- [Customer support & contact information](https://helpdesk.themagic5.com/knowledge/customer-support-contact-information-1)
- [Does THEMAGIC5 Offer Prescription Swimming Goggles?](https://helpdesk.themagic5.com/knowledge/prescription)
- [Are there any Olympic swimmers wearing THEMAGIC5?](https://helpdesk.themagic5.com/knowledge/are-there-any-olympic-swimmers-wearing-themagic5)
- [Do you have accessories?](https://helpdesk.themagic5.com/knowledge/do-you-have-any-accessories)
- [Shipping policy](https://helpdesk.themagic5.com/knowledge/free-global-shipping-1)
- [Are the goggles anti-fog treated?](https://helpdesk.themagic5.com/knowledge/are-the-goggles-anti-fog-treated-1)
- [Vector: What's new?](https://helpdesk.themagic5.com/knowledge/vector)

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- [My Orders](https://helpdesk.themagic5.com/knowledge/my-orders#main-content)

    - [Before you purchase](https://helpdesk.themagic5.com/knowledge/my-orders#before-you-purchase)
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    - [Other order questions](https://helpdesk.themagic5.com/knowledge/my-orders#other-order-questions)
- [The Goggles](https://helpdesk.themagic5.com/knowledge/the-goggles#main-content)

    - [Technical](https://helpdesk.themagic5.com/knowledge/the-goggles#technical)
    - [Practical](https://helpdesk.themagic5.com/knowledge/the-goggles#practical)
- [Return & Refunds](https://helpdesk.themagic5.com/knowledge/return-refunds)
- [Internal Knowledge Base](https://helpdesk.themagic5.com/knowledge/internal-knowledge-base#main-content)

    - [Shipping Policies](https://helpdesk.themagic5.com/knowledge/internal-knowledge-base#shipping-policies)

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