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title: Scan & App | Help Center
description: Any questions regarding the face scan check out this section.
---

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1. [Help Center](https://helpdesk.themagic5.com/knowledge)
2. [Scan & App](https://helpdesk.themagic5.com/knowledge/scan-app)

# Scan & App

 Any questions regarding the face scan check out this section.

## Scan

- [Scanning instructions](https://helpdesk.themagic5.com/knowledge/scanning-instructions)
- [Why am I asked to scan and pay again?](https://helpdesk.themagic5.com/knowledge/why-am-i-asked-to-scan-and-pay-again)

## App

- [Available for iOS and Android](https://helpdesk.themagic5.com/knowledge/available-for-ios-and-android)
- [The app is crashing](https://helpdesk.themagic5.com/knowledge/the-app-is-crashing)

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