1. Help Center
  2. Return & Refunds

Faulty product

We apologize, if you are experiencing a faulty product. Your experience is highly valuable to us, and we want to make sure you get the best possible experience. Please contact our customer service via email CONTACT@THEMAGIC5.COM, attaching a picture of the broken product and a short description, then our customer service team will reach out to you with a suggested solution as soon as possible.