Customer support & contact information

You can find answers to frequently asked questions in our help desk, if you cannot find the help you need, please contact us via one of below options so we can help you.

PHONE

+1 704 870 4045 (SERVICE AVAILABLE IN ENGLISH)

Phone Hours: 1 pm to 5 pm est., Monday to Friday.

If you call outside phone hours, please leave a voice mail.

If you leave a voice mail we will come back to you as soon as possible.

Remember to leave either your order number or email so we can get in contact.

EMAIL

CONTACT@THEMAGIC5.COM

Email us anytime and we will get back to you within 24-48 hours

LOCATION

THEMAGIC5 Inc.

Charlotte, North Carolina, USA